Community Banking Centre Transformation



Dawn delivered this 14 day renovation for CIBC. The Kennedy Banking Centre has been transformed to operate with a new client-sales model to support the strategic objective of positioning CIBC bank as an industry leader, driving meaningful business growth through a greater focus on their clients.

  • A new Client Solutions Area designed to promote client engagement, advice and sales conversations, and relationship building opportunities
  • New Client Meeting Rooms converted from a former event space; shared by all sales roles and enabled by Frontline Staff Mobility Strategy for seamless client experiences
  • Optimized Assisted Service Area to meet evolving demand for daily banking transactions
  • Enhanced Back Office Workspace to maximize physical footprint and increase sales capacity to grow business and drive efficiency
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Completion Date: October 2022
Location: Kennedy Banking Centre, Surrey, BC

“I wanted to take a moment today to send this note to you to recognize and thank both Karolyn and Joe for their dedicated efforts in the successful completion of our branch renovation at Kennedy Banking Centre, Surrey, BC.

Both Karolyn’s excellent project management skills and Joe’s excellent supervision on site made a big difference. It was a difficult renovation with tight timelines and we appreciate that they put in the hard work, long hours and demonstrated amazing partnership with myself and Brent.

Thank you again and we look forward to working with you and your team in the future."”

Linda BarbieriCIBC